Ontario Hospital Association
Edward Nagel, Principal of nagel + associates inc. is pleased to be a panelist delivering a webinar entitled, “After the Whistle has Blown: Conducting Effective Investigations in Today’s Health Care Environment”.
Understanding what’s really going on in your hospital is the first step in an effective risk-management strategy. However, learning about the problem does not in and of itself solve it. In fact, organizations face myriad challenges after a tip has been provided. Sometimes tips lack detail or are not what they would appear to be. Experience tells us that those who would do harm to your organization in one area are likely doing harm in other areas as well.
Consider, for example, the fraudster who attempts to hide his/her theft from subordinates and colleagues through threats, intimidation or bullying. This kind of tip might inadvertently present the whistleblower as a disgruntled employee, instead of as an employee with a controlling boss who will not share appropriately information with his or her team. This might also indicate a red flag of misappropriation.
Investigation/fact-finding strategies need to follow industry best practices in both forensic accounting and human resources. Edward Nagel, seasoned forensic accountant whose practice focuses exclusively on proactively and reactively addressing fraud, and Bill Wilkinson of Wilkinson Consulting, a certified management consultant whose practice specializes in the provision of advice and services related to the receipt, handling, investigation and resolution of workplace complaints (including discrimination and harassment issues) join together with Tamara Gottlieb, founder of The Listening, to deliver this webcast along with step-by-step advice on what to do after a concern has been reported.
Following the broadcast, participants can expect to learn how to:
- Decode allegations of fraud, wrongdoing or inappropriate behaviour in the workplace
- Develop strategies for planning effective fact-finding or investigations
- Identify, acquire and preserve evidence for possible use in legal proceedings
- Develop strategies for ensuring successful outcomes related to both internal and external adjudication procedures
- Avoid or reduce the possibility of successful procedural appeals